Privacy Policy
Summary of our Privacy Policy
Your privacy is extremely important to us, so we only use the information you provide about yourself when using this website to answer your enquiry or to help us improve our service to you. We do not share this information with any third party, except to the extent necessary to answer your enquiry (if that enquiry needs the involvement of a third party). We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
The information we collect
We may collect and process the following data about you:
Online forms: Information that you provide by filling in forms on our website at www.ymcanewarksherwood.org only. This includes information provided when completing our enquiry form. Typically, this may include your name, organisation’s name, your position, email address, business address and contact telephone number. We may also ask you for information when you report a problem with our site.
Contact: If you contact us, we may keep a record of that correspondence.
Surveys: We may ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Analytic data: Details of your visits to our site including, but not limited to, web server statistics, traffic data, location data and details of the web pages and resources that you access.
Our use of IP addresses and cookies
We may collect information about your computer, including (where available) your IP address, operating system and browser type to help analyse information. As statistical data about our users’ browsing actions and patterns, this content does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us to:
Estimate our audience size and usage pattern.
Store information about your preferences, and so allow us to customise our site according to user needs.
Speed up your searches.
Recognise you when you return to our site.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.
How we protect your information
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Although we will do our best to protect your personal data, we cannot guarantee the security of data that you transmit to our site; any transmission is therefore at your own risk. Once we have received your information, we will use strict internal procedures and security features to prevent unauthorised access. We also keep your information confidential. Our internal policies and procedures cover the storage, access and disclosure of your information.
How we use your information
We use information held about you in the following ways:
Information: Provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
Essential correspondence: Carry out our obligations arising from any contracts entered into between you and us.
Personal logins: Allow you to access secure areas of our Website (such as ‘My Account’) when you choose to do so.
Mailouts: We may also use your data to provide you with information about goods and services which may be of interest to you and we may contact you about these by email, SMS, post or telephone.
Existing customers: If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you. We will contact you by electronic means only if you have consented to this.